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Returns & Refund Policy 

At Icallitfaith, we do everything we can to ensure you are satisfied with your purchase. If you’re not completely happy, you can return your order under the following conditions:


1. Return Policy

You have the right to return your order within 14 days of receipt, without providing a reason. Products must be unused and in their original condition, including all labels and packaging.


2. Exceptions to the Return Policy

Not all products can be returned. Exceptions include, but are not limited to:

  • Products made especially for you.

  • Items that cannot be returned for hygiene reasons.

Always check the product description to see if an item falls under the exceptions.


3. Refunds

Once we have received and approved your return, we will refund the purchase amount using the original payment method. Please note that it may take a few days before the amount is visible in your account, depending on your bank or payment provider.


4. Shipping Costs

The cost of returning items is at your own expense, unless the product is defective or incorrectly delivered. We recommend using a trackable shipping method. Icallitfaith is not responsible for lost or damaged returns.


5. Defective or Damaged Products

If your product is damaged or defective upon receipt, please contact us within 5 days. We will review the situation and offer a replacement or full refund, depending on your preference.


6. Cancellations

Want to cancel your order? Please contact us as soon as possible.